Privacy Policy
Effective Date: January 15, 2025 | Last Updated: January 15, 2025
At Urexmyth Lox, we understand that your personal information matters. This policy explains how we collect, use, and protect data when you interact with our investment community platform. We've written this in plain language because transparency shouldn't require a law degree.
This policy applies to all services provided through urexmythlox.vip and reflects our commitment to complying with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation applicable in Ontario.
If something here doesn't make sense or you want more details about any section, reach out. We're happy to explain.
Information We Collect
We collect different types of information depending on how you use our platform. Here's what that looks like in practice.
Information You Give Us Directly
When you create an account or participate in our investment communities, you provide:
- Name and email address for account creation
- Phone number if you choose to enable two-factor authentication
- Profile details like investment interests and experience level
- Payment information when you subscribe to premium features
- Messages and posts you share within community discussions
Information We Collect Automatically
Like most platforms, we gather some technical data when you visit:
- IP address and general location information
- Browser type and device information
- Pages you visit and features you use
- Time spent on different sections of the platform
- Referral source (how you found us)
Information From Other Sources
Sometimes we receive information from third parties, but only when you've given them permission to share it. This might include authentication services if you sign in through a third-party provider or payment processors handling your subscription.
How We Use Your Information
We use your data to run the platform and improve your experience. Nothing gets sold to advertisers, and we don't use your information for purposes you haven't agreed to.
| Purpose | How It Works |
|---|---|
| Platform Operations | Maintaining your account, processing subscriptions, and delivering the services you signed up for |
| Community Features | Enabling discussions, connecting members with similar interests, and moderating content |
| Communication | Sending account updates, responding to inquiries, and sharing relevant platform news |
| Security | Protecting against fraud, unauthorized access, and other security issues |
| Platform Improvement | Understanding how people use features so we can make informed development decisions |
Investment Content Disclaimer: We analyze discussion patterns to understand what topics interest our community, but we never use your personal data to provide investment advice or make financial recommendations. Any educational content or community discussions should not be considered professional financial guidance.
Data Sharing and Disclosure
We don't sell your personal information. Period. But there are specific situations where we share data with others.
Service Providers
We work with third-party companies that help us run the platform. These might include:
- Cloud hosting services that store platform data securely
- Payment processors that handle subscription transactions
- Email service providers for account communications
- Analytics tools that help us understand platform usage
These providers only access information necessary for their specific function and are contractually required to protect your data.
Legal Requirements
We may disclose information if required by Canadian law, court order, or government request. This includes situations where disclosure is necessary to:
- Comply with legal obligations under federal or provincial legislation
- Protect the rights and safety of Urexmyth Lox or our community members
- Investigate potential violations of our terms of service
- Respond to verified requests from law enforcement agencies
Business Transitions
If Urexmyth Lox undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll notify you before this happens and explain any changes to how your data will be handled.
Your Privacy Rights Under Canadian Law
PIPEDA and provincial privacy legislation give you specific rights regarding your personal information. Here's what you can do and how to exercise these rights.
Access Your Information
You can request a copy of the personal data we hold about you. We'll provide this within 30 days, though complex requests might take a bit longer. There's no fee for reasonable requests, but we may charge for excessive or repetitive demands.
Correct Inaccurate Data
Found something wrong in your profile? You can update most information directly through your account settings. For data you can't change yourself, contact us and we'll make corrections within a reasonable timeframe.
Delete Your Account
You have the right to request deletion of your account and associated data. When you do this:
- We'll remove your profile and personal details within 30 days
- Some data may be retained in backups for up to 90 days before permanent deletion
- We might keep certain information if required by law or for legitimate business purposes
- Community posts may be anonymized rather than deleted to preserve discussion context
Withdraw Consent
Where we process data based on your consent, you can withdraw that consent anytime. This won't affect data we processed before you withdrew consent, but it will stop future processing for that purpose.
How to Exercise Your Rights: Email your request to support@urexmythlox.vip with "Privacy Rights Request" in the subject line. Include your full name and account email. We'll verify your identity and respond within 30 days. If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
Data Security and Protection
We take security seriously, but let's be realistic—no system is completely invulnerable. Here's what we do to protect your information.
Technical Safeguards
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting who can view personal information
- Secure authentication systems with optional two-factor verification
- Automated monitoring for suspicious activity and unauthorized access attempts
Organizational Measures
Beyond technology, we've implemented policies and procedures:
- Staff training on privacy protection and data handling
- Limited employee access to personal information based on role requirements
- Confidentiality agreements with all team members and contractors
- Regular review and updates of security practices
Your Role in Security
You play a part too. Use a strong, unique password for your account. Don't share your login credentials. Log out from shared devices. Report suspicious activity immediately. If you believe your account has been compromised, contact us right away so we can help secure it.
Data Retention
We don't keep your information longer than necessary. But "necessary" depends on the type of data and its purpose.
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of active account plus 90 days after deletion request |
| Payment Records | 7 years from transaction date (Canadian tax law requirement) |
| Community Posts | Indefinitely unless you request deletion (may be anonymized) |
| Support Communications | 3 years from last interaction for quality assurance |
| Analytics Data | Aggregated data retained indefinitely; individual data 24 months |
When data reaches the end of its retention period, we securely delete or anonymize it. Backup systems may retain copies for up to 90 additional days before permanent removal.
Cookies and Tracking Technologies
We use cookies and similar technologies to make the platform work properly and understand how people use it. You have control over most of these.
Essential Cookies
These keep the platform functional. They remember you're logged in, maintain your session, and enable basic features. You can't disable these without breaking core functionality.
Analytics Cookies
These help us understand platform usage patterns—which features people use most, where they spend time, what causes confusion. The data is aggregated and doesn't identify individuals. You can opt out through your browser settings.
Managing Cookies
Most browsers let you control cookies through settings. You can block all cookies, accept only first-party cookies, or delete cookies after each session. Just know that blocking essential cookies will prevent you from using certain platform features.
International Data Transfers
Your data is primarily stored on servers located in Canada. However, some service providers we work with may process data outside Canada, including in the United States.
When data moves outside Canada, we ensure appropriate safeguards are in place:
- Contractual protections requiring equivalent privacy standards
- Assessment of the receiving country's privacy laws
- Technical measures to protect data in transit and storage
- Regular audits of third-party compliance
You have the right to ask about these transfers and the specific safeguards in place for your data.
Children's Privacy
Urexmyth Lox is not intended for anyone under 18 years of age. We don't knowingly collect information from minors. If we discover we've inadvertently collected data from someone under 18, we'll delete it promptly.
If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately so we can remove it from our systems.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:
- Email to your registered address
- Prominent notice on the platform for 30 days
- In-app notification when you next log in
The "Last Updated" date at the top shows when changes were made. We encourage you to review this policy periodically. Continued use of the platform after changes take effect means you accept the updated terms.
For major changes that significantly affect your rights, we may require explicit consent before the new policy applies to you.
Additional Information for Ontario Residents
If you're in Ontario, you may have additional rights under provincial privacy legislation. This includes specific protections regarding:
- Health-related information if we ever expand into that area
- Enhanced consent requirements for certain data uses
- Additional notification requirements for data breaches
- Specific rules around automated decision-making
These rights supplement those provided under federal PIPEDA legislation. If there's ever a conflict between federal and provincial requirements, we'll follow whichever provides you with greater protection.